Frequently Asked Questions

Why choose Rueber?

For several reasons, among which we highlight:

• Professional trajectory: RUEBER was founded in 1982. Since then, we have been leaders in the hair solutions sector.
• Professional and earnest: Our team, made up of 71 experienced professionals, works every day to provide an excellent service, while maintaining a closeness that has always characterised us.
• Direct manufacturing, no intermediaries.
• Flexible deliveries according to your needs.
• 15-day manufacturing service for hair prosthesis users undergoing cancer treatment.

What is the first step for a professional to become a Rueber hair prosthesis expert?

If you have not worked with hair prostheses before, you will need to take a Rueber hair prosthesis course. Please do not hesitate to contact us for more information by phone on +34 93 454 12 78 or by email a atencionalcliente@rueber.es.

What should I do if I am already a hair prosthesis specialist but have not yet worked with Rueber?

If you are already an expert in hair prostheses, all you have to do is incorporate our different prosthesis models into your knowledge in order to adapt them to the needs of your clients. Contact our hair prosthesis department by phone on +34 93 454 12 78 or by email at protesis@rueber.es.

What if I have an unforeseen event with my Rueber hair prosthesis?

We can solve it immediately, as we have our own workshop in Barcelona.

Which is better, a custom-made hair prosthesis or a standard wig?

The hair prosthesis is hand-made. It is fully tailor-made (head shape, design, colour, length, hair density, etc.). It is anatomically adjusted and fully integrated with your hair, and as such, facilitates normal living. It can be fixed or removable.

The wig is a ready-to-use piece. It is available in different haircuts and hairstyles. The customer only has to try them and choose the one that best suits their characteristics. However, because it is not tailor-made, it is not as integrated as a hair prosthesis and is usually removable.

Where are Rueber hair prosthesis courses held and how long do they last?

The courses are held at our Barcelona headquarters, where we have the appropriate facilities for professionals to feel comfortable and get an overview of how our team works with hair prostheses. The professionals will have the opportunity to see results with our own clients.

The course lasts a day and a half, but, if you live far away, we recommend that you extend it by an additional day (the price will be the same).

Where are the Innovative range hair treatment courses held and how long do they last?

The Innovative range trichology courses are held at our Barcelona headquarters. Professionals will have the opportunity to be present for some treatments.

The course lasts three days.

Do I need to take a trichology course to use Innovative hair treatment products?

With the exception of a few products, the rest require previous training (trichology course) to know when to apply them.

If I decide to do the trichology course, do I have to make a big investment?

No. As far as the equipment is concerned, you will only need the micro camera to perform the dermogram and the trichogram. As regards the treatment, our team will assess you at the time of the order.

Are Rueber courses very expensive?

Rueber courses involve a moderate initial investment, because one of our main objectives is to collaborate with perfectly trained professionals. Please do not hesitate to contact us for more information.